Question 1

What warranty do Norman shutters come with?

Accepted Answer

Norman shutters carry a lifetime warranty against defects in materials and workmanship for as long as the original purchaser owns the product. The Woodlore® and Woodlore® Plus composite shutter lines specifically carry lifetime coverage - one of the strongest warranties in the industry.

Question 2

What does the Norman shutter lifetime warranty cover?

Accepted Answer

The Norman lifetime warranty covers defects in materials and workmanship. It applies to Woodlore® composite shutters and Woodlore® Plus enhanced composite shutters for as long as the original purchaser owns the product.

Question 3

How do I clean Norman Woodlore composite shutters?

Accepted Answer

Wipe Norman Woodlore composite shutters with a cotton cloth dampened with water. Avoid polyester cloths - they generate static that attracts dust back to the surface. Do not use abrasive solvents and do not immerse in water. Wipe louvers in both open and closed positions for thorough cleaning.

Question 4

How do I clean Norman real wood shutters?

Accepted Answer

Dry dust Norman real wood shutters with a soft cloth or feather duster. Use a barely-damp cloth for spot cleaning. Avoid excess moisture - sustained wetness can raise the grain or affect the finish over time.

Question 5

How do I clean Norman vinyl shutters?

Accepted Answer

Wipe Norman vinyl shutters with a damp cloth and mild soap solution. Vinyl tolerates moisture cleaning well. Rinse and dry to prevent water spots.

Question 6

What shutter material works best in bathrooms and humid rooms?

Accepted Answer

Vinyl shutters are the right choice for bathrooms, laundry rooms, and any space with regular moisture or steam. They are 100% moisture-resistant and will not warp, crack, or swell regardless of humidity. Faux wood (composite) shutters handle light moisture exposure well and work in most rooms, but we still recommend vinyl for direct bath splash zones. Real wood shutters are not recommended for high-humidity rooms - wood can warp over time when exposed to sustained moisture.

Question 7

Can shutters be installed on arched windows?

Accepted Answer

Yes - we custom-craft shutters to follow any arch exactly. Half-rounds above entry doors, full arches, quarter-rounds, and eyebrow windows can all be fitted with shutters that match the curve of the opening. Arched shutters are available in all three material types (wood, vinyl, and faux wood) and can be made with fixed or operable louvers. They are hand-measured to each individual window. Note that arched shutters typically have a longer lead time than standard rectangular panels.